At Amosbowen Dress (amosbowen.com), we want your shopping experience to be seamless, from placing your order to receiving your dress. This Shipping and Return Policy explains our process, timelines, and your rights regarding delivery and returns.
Shipping Policy
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Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.
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Delivery Time: Standard shipping usually takes 7–15 business days, depending on the destination. Expedited shipping may be available for an additional fee.
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International Shipping: We deliver worldwide. Customs fees, taxes, or duties may apply depending on your country, and customers are responsible for these charges.
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Tracking: Once shipped, you will receive a tracking number via email.
Return Policy
We want you to love your purchase, but if you are not satisfied, you may request a return.
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Eligibility: Items must be unworn, unwashed, and in original condition with tags attached.
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Return Window: You may return items within 30 days of delivery.
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Non-Returnable Items: Sale items, lingerie, and accessories may not be eligible for return.
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Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds
Refunds will be processed within 5–10 business days after the returned item is received and inspected. Refunds are issued to the original payment method.
Exchanges
If you need a different size or color, please contact feedbacksupport@amosbowen.com for exchange options.